(We're always only one message away if you have any other questions.)
One business day!
No, not at all! You can toggle between membership types and the new membership will take effect at the start of the new monthly billing cycle.
If you're concerned of what happens if you happen to exceed your membership's processing amount threshold, then we also offer an "auto-upgrade" option in the dashboard settings that tells the system to auto-upgrade your membership once the processing threshold has been exceeded. The amount billed for that month will be prorated based on when the auto-upgrade occurred.
And even if you don't choose to enable this feature, we have a monitoring engine always running in the background that will automatically alert you if your business' usage analytics suggest that you might exceed your membership's processing threshold for the month so that you can decide for yourself what you wish to do.
Please don't hesitate to get in touch. We love to hear from our customers. So much so, in fact, that we've set up a support chat messenger in the dashboard so that you can just drop us a line real quick any time you feel like you could use a hand.
We're always adding to our collection of modules on the platform to support both general and domain-specific business use cases. Some of these tools are provided for free while others have an additional monthly cost associated with them. That said, the pricing for each module is clearly indicated in the module's details and you can always discontinue the use of a module if you decide that you'd no longer like to use it.
Payments is at our core. This means that we have to comply with the Payment Card Industry Data Security Standard (PCI DSS), which requires us to implement data security and recovery measures that are up to par with the standards outlined by the payments industry. So YES, rest assured that your data is secure.